Returns and Exchanges
- Returns are eligible for store credit or exchange only within 14 days of delivery date. We must receive the item back to us within 14 days of delivery date for it to be eligible for store credit/exchange. After 14 days all items are final sale.
Merchandise must not be worn, altered, or washed.
Merchandise also must have all tags attached and be returned in original packaging
Damages must be reported within 2 days of receiving merchandise or cannot be returned or exchanged.
Guidelines to follow for RETURNS or EXCHANGES:
-We do not pay for the shipping for exchanges, damages, or returns. If you would like to exchange or return your product, you must fulfill your own shipping expenses.
-If you wish to exchange your item for another size, please notify us on the packing slip. Once we recieve the unwanted item back to us, we will send the correct size if it is still in stock. If not in stock, store credit will be issued!
-Store credits will be issued via e-gift card!
-If you send back an item that is not eligible for return, you will be charged a 30% restocking fee and shipping costs.
-Please allow 3-5 business days for us to process your return!
Merchandise that cannot be returned or exchanged:
Bodysuits are final sale
- Swimwear is final sale
Accessories are final sale
Sale items are final sale
- No price adjustments
PLEASE SEND ALL RETURNS AND EXCHANGES BY USPS TO:
Dressed By Ness Boutique
PO BOX 18606
TAMPA FLORIDA 33679